Landscape & Irrigation

October 2014

Landscape and Irrigation is read by decision makers throughout the landscape and irrigation markets — including contractors, landscape architects, professional grounds managers, and irrigation and water mgmt companies and reaches the entire spetrum.

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www.landscapeirrigation.com Landscape and Irrigation October 2014 39 LI Provides up-to-the-minute, real-time reports of outstanding estimates. Provides tools for e-mailing prospects confirmations of appointments, follow-ups, and even post job before-and-after photos for their records with your invoice. Plots your pending estimates and pending jobs on maps to improve the scheduling and ease of site visits. An exAmpLe of perfect executIon Many contracting support firms are commissioning app developers to create custom apps to make the vision above a reality. The customization simply implants arithmetic tools and fields where the service experts provide in the app design a capability for the app to calculate price by dimension of a job. For example, an installer identifies the parts and work required for replacement, and takes a picture with his/her tablet. Each contractor has preloaded his/her individual pricing, determined by market and circumstance. The app produces the estimate for e-mail/mail to the customer, and populates all the supporting systems for record keeping and continuous contact with the prospect. A click of a button gives a contractor a map spotting all pending estimates and jobs. An ideal execution of this program is HMI (www.concreteraisingsystems. com), a concrete lifting and leveling contractor that commissioned Logical Engine (www.EstimateRocket. com), a business app software developer, to create a system to maximize the efficiency of their customers. A tour of that system, and the potential, can be viewed at http://www.mudpumps.com/information- center/estimate-rocket/. It's ALL About money And growth Some years ago, I began a consulting assignment with a small concrete contractor by asking him about his estimating process. He told me: 1) It would take six years to train an estimator; and 2) He could not trust anyone else to do the estimates. I told him I was leaving because, if that were true, he is destined to be the same size company forever. That company is now deploying technology in estimating, has a full-time estimator doing 20 estimates a day, is four times larger, and that entrepreneur plays golf on the weekends instead of running around giving estimates. If you are happy spending hundreds of dollars per estimate, and limiting your growth, that is okay, and is one of the great values of being an entrepreneur — doing it your way. But what will your competition be doing next week, and what will your customers think? Paul J. DelFino is a principal of the consulting firm Opportunity Inc. For nearly tow decades, he has assisted entrepreneurs in growing their businesses, responding to economic downturns and merger and acquisition activity. His publications include, "Skewed Entrepreneurial Strategies," available from all online booksellers. To learn more, visit www.opportunity-inc.com. Screen ShotS provided by eStimate rocket and hmi

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