Fleet Management News & Business Info | Commercial Carrier Journal
Issue link: http://read.dmtmag.com/i/795447
commercial carrier journal | march 2017 39 technology Stay Metrics creates next-generation Predictive 2.0 driver turnover model S tay Metrics – a provider of an evidence-based driver engage- ment platform, research and analytics designed to help eets retain drivers – announced what the company called the next generation of its predictive driver turnover model. Stay Metrics said Predictive 2.0 will provide eets with insights on why driv- ers leave their companies. e model's computer algorithms extrapolate data from Stay Metrics' full product suite, which now has been integrated into a single database. e full product suite of Stay Metrics includes: • Seven-day orientation and 45-day on- boarding interviews to identify driver expectations, experience and satisfac- tion levels; • e Driver Satisfaction survey, an in-depth annual survey and report that identi es areas of strength and weak- ness for clients using peer group and year-over-year trend analysis; • Exit interviews that capture the rea- sons why drivers leave; • Custom research; and • A privately branded online rewards, recognition and driver engagement platform that doubles as a data collec- tion tool for driver engagement. To date, Stay Metrics has collected more than ve million individual driver responses from more than 50,000 com- pleted annual Driver Satisfaction surveys. Predictive 2.0 uses each carrier's survey responses to correlate the factors that are causing driver dissatisfaction – home time, dispatchers or pay, among other possibilities – with their turnover data. " e typical approach is to lump all data together and then extrapolate the overall prediction to a carrier," said Timothy Judge, director of research. " is would work well if all carriers were alike, but we know that they are not. Our Predictive 2.0 model does o en identify common denominators in terms of what attitudes predict turnover, but I am generally struck by how the results di er fundamentally across carriers. One size de nitely does not t all." – Aaron Huff ® TM CORSAIR CONTOURED FOR ULTIMATE FOR INFORMATION CALL 1-800-459-7328 OR VISIT WWW.NATIONALSEATING.COM TO BUILD YOURS TODAY! REDUCE BACK PAIN AND MINIMIZE FATIGUE WITH THE OPTIONAL COMFORT