15
Cover Story
W W W . T R U C K P A R T S A N D S E R V I C E . C O M S e p t e m b e r 2 0 1 7 | T R U C K P A R T S & S E R V I C E
How
promoting
from within
can work
in the
aftermarket
E
mployee turnover is a hassle in all
areas of the aftermarket. Career
employees are retiring out of the
industry at an incredible rate, and the
pipeline behind them is thin.
Filling open positions has become one
of the industry's biggest challenges.
Though there's no simple solution to
the aftermarket's hiring shortage, one
long-accepted appointment method
gaining steam with distributors is pro-
moting from within.
Promoting from within doesn't
remove the need to hire new people,
but it does allow a distributor to move
their best employees into their most
important roles, shuffl ing job openings
to lower- and entry-level jobs that are, by
nature, easier to fi ll.
Distributors using the tactic in the
market today are universally support-
ive of it, but even with such accolades,
promoting from within isn't foolproof.
Properly promoting from within requires
an understanding of what the tactic does
and doesn't provide, and evaluating each
open position objectively to determine
the best way to fi ll a post.