Aggregates Manager Digital Magazine
Issue link: http://read.dmtmag.com/i/932759
10 AGGREGATES MANAGER / February 2018 SPECIAL REPORT standing. The employee should un- derstand what's expected and how it is measured to such a high degree that they are able to self-assess their own performance accurately. It may take some time to achieve, but it's worth the effort. When the employee is able to self-assess accurately and self-correct when needed, the need for intervention from others is greatly reduced. 2. Every day as you interact with one another. The two things a leader must do on a daily basis to reinforce safety activities and behaviors are noted in Elements #4 and #5, as you measure the accuracy of execution and deliver appropriate feedback. As noted, positive recognition is much more effective in influencing behavior than criticism or correction. The ef- fective leader must administer both, but positive reinforcement should be used at a ratio of at least seven to one over correction or discipline. The specific approach to this interaction is determined by the quality of the employee's performance as described in the next section. 3. The periodic summary or performance review. Whether formal or informal, you must regularly meet to gain clarity and make adjustments. This conversation should occur at least twice per year. It should take about an hour to complete and should focus on three primary issues — a brief review of performance during the previous period, an assessment of that performance, and look ahead into the next performance period. The employee should do most of the talking with the leader asking ques- tions and providing support. When the relationship has matured, the employee will be largely managing their own performance while the leader gently guides and coaches. Three types of performers Most of the work of accountability occurs during moment of truth item #2, every day as you interact with others. Ironical- ly, most leaders lack this skill, especially Get your damaged SBR conveyor back in service in just 90 minutes! Repair Tears, Holes, and Gouges With Devcon® R-Flex®, you can repair tears, holes, or gouges in SBR conveyor belts and get them back in service... in just 90 minutes! Now Protect Clips Devcon® R-Flex® can protect clips, preventing them from catching on a wiper and shutting down a conveyor belt and an entire plant. R-Flex ® Belt Repair Kit Devcon ® R-Flex ® Kits contain everything you need to repair damaged SBR conveyor belts or protect exposed clips. And R-Flex's enhanced formulation offers increased flexibility, improved crack resistance, and longer working times in hot climates. An ITW Polymers Adhesives Brand For more information visit: www.devcon.com/RF or call Devcon Tech Service: 1-800-933-8266 NEW! 17-288 R-Flex Clips Island-half (AgrtMngr).indd 1 9/29/17 1:56 PM Untitled-12 1 1/10/18 3:15 PM