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NPN Magazine January/February 2013

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RETAIL OPERATIONS UnIOn MeMBeRSHIP RaTe DROPPeD In 2012 the perCent oF wage and saLary worKers who were members oF a union in 2012 was 11.3 percent, down from 11.8 percent in 2011,  the U.S. Bureau of Labor Statistics reported. The number of wage and salary workers belonging to unions,  at  14.4  million,  also  declined  over  the  year.  In  1983,  the  first  year  for  which  comparable  union  data  are  available,  the  union  membership rate was 20.1 percent, and there were 17.7 million  union workers. The data on union membership were collected as part of the  Current  Population  Survey  (CPS),  a  monthly  sample  survey  of  about  60,000  households  that  obtains  information  on  employment and unemployment among the nation's civilian non-institutional population ages 16 and over. HeRe aRe SOMe HIgHlIgHTS fROM THe 2012 DaTa: • Public-sector workers had a union membership rate (35.9 percent) more than five times higher than that of private-sector  workers (6.6 percent). • Among states, New York continued to have the highest union  membership  rate  (23.2  percent),  and  North  Carolina  again  had the lowest rate (2.9 percent). • In 2012, 7.3 million employees in the public sector belonged  to  a  union,  compared  with  7.0  million  union  workers  in  the  private sector. • Private-sector industries with high unionization rates included  transportation  and  utilities  (20.6  percent)  and  construction  (13.2 percent). • By age, the union membership rate was highest among workers ages 55 to 64 (14.9 percent). The lowest union membership  rate occurred among those ages 16 to 24 (4.2 percent). • Full-time  workers  were  about  twice  as  likely  as  part-time  workers  to  be  union  members,  12.5  percent  compared  with  6.0 percent. • In  2012,  15.9  million  wage  and  salary  workers  were  represented by a union. This group includes both union members  (14.4  million)  and  workers  who  report  no  union  affiliation,  but whose jobs are covered by a union contract (1.6 million).  Private-sector  employees  comprised  about  half  (814,000)  of  the 1.6 million workers who were covered by a union contract,  but were not members of a union. 2 JaNuary/February 2013  2013 Wheeless  said.  Unions  drive  their  own  agenda— oftentimes to the detriment of the workforce. For  instance,  instead  of  individual  employees  advancing  based  on  skill  and  ability,  Wheeless  said,  the  union  model  means  "having  to  wait  around  year  after year to advance based on seniority." Employers should make that point and others in  a  meeting  with  employees,  Wheeless  said,  recommending an initial orientation meeting and annual  30-minute refresher sessions. The financial impact  of  unions  on  employers  is  another  key  point  to  make to employees. "Employees need to know what's going on when  a union shows up and starts promising them a dollar-an-hour increase, plus a defined pension benefit  plan, plus guaranteed job security and guaranteed  hours and guaranteed overtime," Wheeless said. If employees have not been educated in these matters, Wheeless said, "they are susceptible to that pie-inthe-sky message that unions will market to employees  for  weeks  or  sometimes  even  months  before  the  employer  even  knows  that  the  union  is  trying  to  organize the workforce." At that point employers have  a tough challenge to persuade employees that unionizing is against their best interests. On  offense  employers  must  focus  on  "beating  the  union  at  their  own  game,"  Wheeless  said,  "which  is  to  engage  the  workforce  in  a  positive,  proactive  manner  so  that  they  feel  an  affiliation  with  management  and  a  part  of  a  team  environment,  a  team  mindset,  rather  than  an  'us-versusthem' mindset." Nagle said, "The basic dynamics of maintaining  a union-free environment are still the same. I call  them  the  basic  blocking  and  tackling  of  employer-employee  relations."  They  include:  providing  a  positive  working  environment;  soliciting  and  responding to employee concerns in the workplace;  and  "generally  avoiding  creating  the  conditions  that  would  lead  people  to  think  that  they  need  a  union  to  represent  them."  He  added,  "It's  sort  of  an article of faith among management consultants  that the only businesses that get unionized are the  ones that deserve to be." What  makes  a  business  deserving,  Nagle  said,  includes: an abusive supervisor, issues of discrimination and harassment; and wages and benefits that  are  "grossly  substandard."  Another  mark  against  an  employer  is  if  employees  feel  that  they  don't  have a voice, that management doesn't care about  their concerns, Nagle said. "Those are the circumstances that lead employees to reach out to unions  for help."  NPN Magazine  n  www.npnweb.com

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