MAINTENANCE MATTERS
By Tom Kelley
By Tom Kelley
Mack Cracks The
Code To
Improve Uptime
M
ack Trucks recently announced that all new
MACK® trucks will feature
a unique QR code to speed service
response times and improve customer uptime. QR codes, or quick response codes,
are matrix bar codes that supply rapid
retrieval of information when a tablet or
other mobile device scans the code.
Starting in April, Mack began installing
QR codes on the vehicle's doorframe during
the manufacturing process. When the vehicle
/ OWNER OPERATOR/ JULY 2013
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