Issue link: https://read.dmtmag.com/i/1545684
38 tobaccoasia Issue 4, 2026 July / August While traditional coin-operated machines still exist, the industry is rap- idly moving toward cashless solutions. Automatika's machines support a wide array of payment methods, including banknotes and coins, credit and debit cards, contactless NFC payments, and mobile wallets. "There is a clear shift toward digital payments," Pellegrino ascertained. "But in markets like Italy, cash still plays a role, so our systems are designed to accommodate both." In addition, Automatika machines allow for the purchase of online services and vouchers such as PINs for Amazon, Zalando, Google Play, and Netflix, as well as to pay utility bills, fines, and topping up gaming accounts on the most popular platforms. This hybrid approach ensures accessibility for all consumer segments while aligning with broader trends in digital commerce. Modular design for global markets As Automatika expands beyond Italy into markets such as Austria and Ger- many, adaptability becomes crucial. Regulatory frameworks vary significantly across countries, particularly in areas like age verification and payment systems. "Our machines are built on a modular architecture," Pellegrino explained. "This allows us to adapt both hardware and software to local requirements." In some markets, this has meant integrating specific payment technologies; in others, it has involved enhancing document-reading capabilities. This flex- ibility positions Automatika as a versatile partner for international expansion. Looking to the future, Automatika envisions vending machines evolv- ing into fully-integrated retail platforms. "We are focusing on digital inte- gration, enhanced security, and improved user experience," Pellegrino said. "Vending machines will increasingly combine automation, compliance, and convenience in a single solution." This vision also plays into the hands of global broader trends in retail automation in markets where data analytics, connectivity, and user-centric design are becoming central to competitive advantage. More info: automatika.it Hensing GmbH: German precision in automated tobacco retail Germany-based Hensing GmbH brings a different but equally compelling ap- proach to vending technology. Known for its robust engineering and compli- ance-focused design, Hensing has carved out a niche in the European market for tobacco vending machines. The company offers solutions tailored to cigarettes, vaping devices, and related consumables, with a strong emphasis on durability and operational reliability. Hensing's machines are designed to withstand both indoor and outdoor environments, making them suitable for deployment in a variety of retail settings. Not unlike Automatika, a key feature of the German company's systems is their integration with age verification technologies, often leveraging card- based or ID-based authentication methods. These systems ensure compliance with Germany's strict youth protection laws while maintaining ease of use for adult consumers. In addition, Hensing places significant emphasis on telem- etry and remote management. Operators can monitor machine performance, inventory levels, and transaction data in real time, enabling efficient restock- ing and maintenance. More info: hensing-get-it.com Reyeah: scalable innovation from China Chinese manufacturer Reyeah Technology represents the rapidly growing influence of Asian technology firms in the global vending machine market. With a focus on scalability and smart retail solutions, Reyeah offers a wide range of vending machines capable of dispensing tobacco products, vaping devices, e-liquids, and nicotine pouches. Reyeah's machines are characterized by their sleek design, touchscreen interfaces, and cloud-based management systems. These features enable a Automatika Neos. Credit: Automatika s.r.l. Automatika Kronos. Credit: Automatika s.r.l.