TABL E OF C O N T E NT S Featuring
13 Business Focus: Social Media A new marketing opportunity
14 Draft Regulator Position Putting items in the right and wrong places
22 Custom ordering tanks and chassis for fuel oil trucks is common enough,
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18 20/20 Vision Properly setting up burners
21 Employee Relations How to cultivate an attitude of ownership among your employees
22 Fleet Maintenance A profile of one fuel oil dealer with its own maintenance garage
26 Trucks and Tanks Roundup The latest offerings in trucks, truck tanks, dispatching, tank equipment
and more
30 Truck, Trailer and Equipment Directory A listing of truck related companies
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but how many oil dealers draw up the specs in part to make sure the trucks will fit into their maintenance garage? Pictured on the cover, Rick "Pappy" Papenfuss is the mechanic for the Servco Oil Co. fleet.
DEPARTMENTS 3 Dateline 4 Calendar
10 News 49 Classified Advertising 53 Ad Index
COLUMNS 8 Editorial
48 Charles Bursey, Sr. 54 John Griffin
ON THE COVER
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SEPTEMBER 2011 | FUEL OIL NEWS | www.fueloilnews.com