An open-architecture POS system can provide more functionality than a bare-bones cash register, at a lower cost than a
proprietary system. Photo courtesy of CRS
A customizable POS system can cover most or all of the
variations on a menu. Photo courtesy of Coff ee Shop Manager
easy as the click of a button," Lichtman says. "You really can't go wrong with it." But the motivation to add or upgrade POS systems is pretty
basic for most coff ee retailers. "Get the drink order right, and you get paid for extra shots, syrups, half & half, etc. all of the time," Alexander says.
"It may sound small, but if you accurately capture 50 cents
that your staff are not today once an hour, 10 hours a day, 6 days per week, 52 weeks per year, you have 'found' over $1,500 a year." SCR
—Editor Pan Demetrakakes contributed to this article.
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