TABL E OF C O N T E NT S Featuring
18 From Payable to Paid Managing accounts receivable
22 Biodiesel Industry Disappointed
in Senate Energy Votes Two amendments fail, but the fight is far from over
ON THE COVER
18 Como Oil and Propane, Duluth, Minn., uses ADD Systems software to manage
18 22 34
30 Handling Bio at Your Rack Fuel Oil News spoke with Brian Savage, president of Savage Associates,
about storing and handling biodiesel and Bioheatâ„¢ products
34 Air Conditioning Equipment Roundup A listing of available products in the air conditioning field
40 Valuing and Acquiring Home Energy Businesses:
Part 5 of 6 Due diligence and closing the transaction
44 The No-Show Winter Charles Bursey talks about the 2012 winter season that wasn't
46 No hot water? But I have a water heater,
your customer says! John Griffin describes a very common problem
6 APRIL 2012 | FUEL OIL NEWS | www.fueloilnews.com
the accounts of approximately 6,000 fuel oil customers and approximately 15,000 propane customers
DEPARTMENTS 3 Dateline & News 4 Calendar
38 Classified Advertising 45 Advertisers' Index
COLUMNS 8 Editorial
44
The No-Show Winter by Charles Bursey
46 No hot water? But I have a water heater, your customer says! by John Griffin