Truck Parts and Service

March 2012

Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info

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EDITORIAL/PRODUCTION STAFF EXECUTIVE EDITOR: ASSOCIATE EDITOR: CONTRIBUTING EDITORS: EXECUTIVE DIRECTOR, TRUCKING RESEARCH AND ANALYSIS: DESIGN & PRODUCTION ART DIRECTOR: PRODUCTION DESIGNER: SENIOR MEDIA MANAGER: SENIOR PRODUCTION DIRECTOR: 12 Volume 48 Number 3 | March 2012 Features 12 Cover Story: Set Yourself Apart 18 Reman Update A Look At Differentials 20 Management 2 4 6 Editorial Staff Developing Aftermarket Leaders Departments 1 10 Tech Updates Editor's Column Guest Column Industry Focus 20 26 Marketplace 30 Classifi ed Ads 33 Product Spotlight 35 Advertisers' Index 36 Inside the Numbers WWW.TRUCKPARTSANDSERVICE.COM ONLINE RESOURCES Visit us online to browse the latest industry news and products, the Buyers' Guide and industry white papers and technical data at Truck Parts & Service (ISSN 0895-3856) is published monthly by Randall-Reilly Publishing Co. LLC, 3200 Rice Mine Road N.E., Tuscaloosa, AL 35406. Periodicals postage paid at Tuscaloosa, AL and additional offi ces. Subscriptions: $50 for one year, outside USA add $10. Postmaster: Send address changes to Truck Parts & Service, P.O. Box 1148, Skokie, IL 60076. CORPORATE OFFICE: EDITORIAL OFFICE: IN MEMORIAM: 22 Service Bay Taking It To The Streets BUSINESS VP, TRUCKING SALES: VP, TRUCKING MEDIA OPERATIONS: VP, EVENTS: EXECUTIVE DIRECTOR OF SALES: ACCOUNT EXECUTIVES: DIRECTOR OF MEDIA OPERATIONS: MARKETING MANAGER: DIRECTOR OF INTERACTIVE MARKETING: MEDIA CONTROLLER: CIRCULATION: CORPORATE CHAIRMAN AND CEO: PRESIDENT: CHIEF ADMINISTRATIVE OFFICER/CFO: CHIEF PROCESS OFFICER: SENIOR VP, TRUCKING: SENIOR VP, EDITORIAL & RESEARCH: SENIOR VP, ACQUISITIONS & BUSINESS DEVELOPMENT: VP, INTERACTIVE MEDIA: Contents copyright 2011 by Randall-Reilly Publishing Co. LLC. All rights reserved. Printed in U.S.A. March 2012 | TRUCK PARTS & SERVICE 1

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