Outdoor Power Equipment

December 2012

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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Contents: DECEMBER 2012 | Volume 55 | Number 12 Cover photo provided by John Deere. departments 6 Upfront 8 Anonymous Distributor 10 Industry News 30 Marketplace 31 Key Distributors 34 Advertisers' Index products 26 Equipment Focus: Commercial Riding Mowers 24 22 features 15 GIE+EXPO 2012 recap OPE Editor Steve Noe provides extensive coverage of what transpired at GIE+EXPO 2012. 22 Leveraging voice communications in your dealership Irv Shapiro, CEO of Ifbyphone, informs dealers on how they can use voice-based communication solutions to quickly capture and convert sales leads. 24 Integrating technology-based solutions to grow sales Campion Jaques, director of content services at ARI, will share how electronic parts catalogs, when integrated with your website and your business management system, can help you sell more stuff. 4 OUTDOOR POWER EQUIPMENT OUTDOOR POWER EQUIPMENT (ISSN 0192-7558) (USPS 0006-257) (Reg. U.S. Pat. & T.M. Off.) is published monthly by M2MEDIA360, a Bev-Al Communications, Inc. company, at 1030 W. Higgins Road, Suite 230, Park Ridge, IL 60068. POSTMASTER: Please send change of address to Outdoor Power Equipment, PO Box 4290, Port Jervis, NY 12771. For subscription information and requests, call Subscription Services at (845) 8562229. Subscription rates: 1 year, $25 US & Poss.; 2 years, $40 US & Poss.; 1 year, $38 Canada/Foreign, 2 years, $76 Canada/Foreign. All subscriptions are payable in advance in US funds. Send payments to Outdoor Power Equipment, PO Box 4290, Port Jervis, NY 12771. Single copies or back issues, $8 each US; $12 Canada/ Foreign. Sourcebook $15. Periodicals postage paid at Park Ridge, IL, and additional mailing offices. Cana ian d GST Regs ra ion Num er: R125906743. © COPY IGHT it t b R 2012, OUTDOOR POWER EQUIP ENT. Ma rial may not M te be re ro uced or photocopied in any form without the p d written permission of the publisher. www.outdoorpowerequipment.com

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