Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info
Issue link: http://read.dmtmag.com/i/438149
7 W W W . T R U C K P A R T S A N D S E R V I C E . C O M J a n u a r y 2 0 1 5 | T R U C K P A R T S & S E R V I C E Industry Focus Four Star Freightliner has purchased the assets and ongoing business of WW Williams in Albany, Ga., creating its sixth Four Star Freightliner location. The company's Montgomery, Ala. facility also has received DTNA's Elite Support designation, and has partnered with J. F. Ingram State Technical College (ISTC) to help the school build skills with its student-body that will help them successfully re-enter the workforce. Peterbilt Manitoba has added a third dealership to its group with the opening of Peterbilt Manitoba-East in Springfi eld, Manitoba. David A. Thompson, president and CEO at TEC Equipment and 2013 Successful Dealer award winner, has pledged $5 million to support the construction of a new medical/surgical patient care facility at Legacy Meridian Park Medical Center in Oregon. Montana Peterbilt has opened its fourth dealership, a parts-only facility in Sidney, Mont., strategically located in the Bakken Shale region of the state. Great Dane recently presented its 2014 Customer Service Award to Grote Industries and Hendrickson International at the com- pany's 2014 Aftermarket Parts and Service Conference. Established in 2010, the Great Dane Customer Service Award recognizes suppliers who go above and beyond the call-of-duty to support Great Dane and its customers through warranty and fi eld technical support, the company says. "Grote and Hendrickson earned the award this year because they have quickly identifi ed and resolved fi eld issues, provided prompt warranty claim resolution, and improved in-the-fi eld technical support with maintenance and troubleshooting train- ing for branch and dealer service facilities as well as fl eet cus- tomers" says Barry Mitchell, Great Dane's director of customer service. Great Dane Honors Top Aftermarket Suppliers Donaldson Company is closing its Grinnell, Iowa, manu- facturing facility, which manufactures muffl ers and other exhaust products for off-road equipment. The Grinnell plant opened in 1952 to produce muf- fl ers and air cleaners. As a result of the diesel emission regulations in the U.S. over the past 10 years, Donaldson says the demand for muffl er products has fallen steeply. Customers moved from muffl ers to emission control systems. "The need to align our global manufacturing capac- ity to remain cost-competitive is the overriding reason for our plan to close the Grinnell facility," says Bill Cook, CEO at Donaldson. Donaldson says 75 workers will be impacted by the closing. Donaldson Closing Iowa Plant