Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info
Issue link: http://read.dmtmag.com/i/438149
8 T R U C K P A R T S & S E R V I C E | J a n u a r y 2 0 1 5 Industry Focus Velociti, Aperia Announce Partnership Velociti, Inc. and Aperia Technologies have announced a new partnership. Under the agreement, Aperia will make Velociti's project management and deployment services available to its customers for the installation of its Halo. "We place a premium on our customers' experience," says Josh Carter, CEO and co-founder of Aperia. "With Velociti, we found a partner for deployment and project management services that has the same customer service mindset. While it only takes minutes to install Halo, the successful coordination and management of a fl eet deployment can enhance and accelerate the ROI for our customers." Mascot Truck Parts Debuts Strategic Plan Mascot Truck Parts Canada, Ltd. has announced the fi rst steps of its strategic plan to increase remanufactured product availability across Canada, and to lower delivery lead times for its Canadian whole- sale customer base. Purchased from Meritor in October, Mascot has been increasing production levels to execute on a customer-focused plan that will see sustained and increased inventory levels across an expanded Cana- dian distribution network. "The strategy has to change. Custom- ers no longer want to wait for their most popular major drivetrain components to be repaired and returned," says Bill Statham, president of Mascot Truck Parts. "Our business model is largely based on opening multiple new logistics warehouses across Canada, strategically selected to complement existing logistics locations and to better mirror the expanding needs of our wholesale customer base." Mascot says it also has stepped up its customer service by improving the response rate and measuring its own sup- port of customers' needs. SKF has announced the launch of its new premium wheel-end system extended warranty packages, under the SKF Trouble-Free Operation (TFO) program, for both the trailer OEM and retrofi t markets. With this SKF TFO program enhancement, SKF says trailer OEMs and customers can choose extended warranty options for up to seven years, based on the components in the package. In enhancing the SKF TFO extended warranty wheel-end system, SKF says it has evaluated and ensured compatibility of its compo- nents with the leading automatic tire infl ation system (ATIS), the Meritor Tire Infl ation System (MTIS) by PSI. "The industry has been demanding wheel-end products that work together and complement each other, especially when it comes to warranties," says Scott Simmonds, vice president of heavy-duty sales at SKF. "Fleets want to know that they can use the best products without having to worry about confl icting warranties later on." Extended Wheel-End Warranty Package Accuride Corporation has successfully reached a new four-year collective bargaining agreement (CBA) with the International Union, United Automobile, Aerospace and Agricultural Implement Workers of America (UAW), Local 718, which represents 291 hourly associates at Accuride's facility in Rockford, Ill. The plant produces Gunite-brand brake drums, hubs and other wheel-end components for the North American commercial vehicle industry and is one of the country's oldest continuously-operating manufacturers. "Accuride greatly appreciates our Rockford associ- ates' commitment to creating an industry-leading, globally competitive facility," says Rick Dauch, Ac- curide president and CEO. Accuride Reaches CBA With Gunite Workers