Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info
Issue link: http://read.dmtmag.com/i/782919
22 operation also has locations in Scan- lon, Minn., and Stanley, N.D., and is an authorized dealer for Fontaine, Fontaine Specialized, MAC, MAC LLT, Country Side LP tanks and Vanguard trailers. Internal changes in recent years include updated processes for inventory optimization, expanded supplier-sup- ported training courses, a full-scale up- date of its phone, website and computer systems, the introduction of its fleet management product and the redesign of its parts showrooms. Nearly every improvement has been owned and implemented by a team member. Parts Manager Phil Howard, who led the inventory and showroom updates, says he and his colleagues are driven to give customers new products and give Blaine Brothers the best opportunity to earn new business. Whether it's parts or service, towing or trailer sales, any change that helps Blaine Brothers' customers ultimately helps its employees as well. "At the end of the day we're all a big team," Howard says. And Dally says he couldn't be more appreciative. It is that commitment that has allowed Blaine Brothers to leave that old Ford truck behind and truly thrive. "Our guys are willing to take the bull by the horns and I love that. I love seeing things happening; bringing more value to the table," he says. T R U C K P A R T S & S E R V I C E | F e b r u a r y 2 0 1 7 Distributor of the Year Previous Winners 2002 | Inland Truck Parts 2003 | Drive Train Industries 2004 | CATCO Parts & Service, Midwest Wheel Companies 2005 | Midway Truck Parts, Point Spring & Driveshaft 2006 | Page Brake 2007 | Total Truck Parts 2008 | Betts Truck Parts 2009 | Power Train Services 2010 | Stone Truck Parts 2011 | Fleet Brake, Carolina Rim & Wheel 2012 | Midwest Wheel Companies 2013 | Truck Supply Company of South Carolina 2014 | Six Robblees' 2015 | Sadler Power Train 2016 Distributor of the Year Winner A major enhancement to Blaine Brothers' phone system and inventory operations have increased the distributor's ability to receive orders and move parts.