Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.
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4 October 2015 Landscape and Irrigation www.landscapeirrigation.com 4 MARCH 2017 OUTDOOR POWER EQUIPMENT www.outdoorpowerequipment.com OUTDOOR POWER EQUIPMENT (ISSN 0192-7558) (USPS 0006-257) (Reg. U.S. Pat. & T.M. Off.) is published monthly by EPG Media & Specialty Information at 75 Pike Street, Port Jervis, NY 12271. POSTMASTER: Please send change of address to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. For subscription information and requests, call Subscription Services at (847) 763-9565. Subscription rates: 1 year, $25 US & Poss.; 2 years, $40 US & Poss.; 1 year, $38 Canada/Foreign, 2 years, $76 Canada/Foreign. All subscriptions are payable in advance in US funds. Send payments to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. Single copies or back issues, $8 each US; $12 Canada/Foreign. Periodicals postage paid at Port Jervis, NY, and additional mailing offices. Cana dian GST Reg is tra tion Num ber: R125906743. © COPY RIGHT 2017, OUTDOOR POWER EQUIP MENT. Ma t erial may not be re pro duced or photocopied in any form without the written permission of the publisher. CONTENTS MARCH 2017 | Volume 60 | Number 3 COVER PHOTOS @ISTOCKPHOTO.COM/WAVEBREAKMEDIA 18 24 26 FEATURES 16 Managing People: 4 biggest mistakes an owner can make Having a good business requires good employees. Jeff Sheets, founder and owner of OPE Consulting Services, lets you know the four biggest mistakes that you can make when managing your employees and how to avoid them. 18 Discover what is next at CONEXPO-CON/AGG & IFPE Get a sneak peek at CONEXPO-CON/AGG and the co-located International Fluid Power Exposition (IFPE), which will take place March 7-11 in Las Vegas. 24 Exploring Apps: How to connect with today's mobile-first consumers through a dealership-branded mobile app Colleen Malloy, ARI's director of marketing, shows you how to connect with today's mobile-first consumers via a dealership-branded mobile app. 26 Protecting Your Dealership: 4 steps to minimize the risk of workplace violence Natalie Higgins, the Equipment Dealers Association's VP of government relations & general counsel, shares four steps that you should take to reduce the risk of workplace violence at your dealership. DEPARTMENTS 6 Upfront 8 Anonymous Distributor 10 Industry News 14 Financial News 35 Marketplace 37 Key Distributors 38 Advertisers' Index PRODUCTS 27 Equipment & Technology Focus: Hedge Trimmers & Brushcutters 34 Product News