Arbor Age

Arbor Age April 2013

For more than 30 years, Arbor Age magazine has been covering new and innovative products, services, technology and research vital to tree care companies, municipal arborists and utility right-of-way maintenance companies

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ArborSoftWorx offers secure,hosted solutions in addition to traditional installations for in-office networks.Anytime anywhere access can also be made available in your own office environment with self hosting.The ArborSoftWorx database boasts a strong level of encryption to secure your data from prying eyes, and has built in access controls that the end-user can define and configure.Your data is your livelihood and should not be stored just anywhere by anyone without the assurances of implementation and technology security. With regard to the mobile technology that is available in today's world — everything is changing in moments or seconds.With every new day,we come to know about some new innovations in the field of technology, and our clients are confused about the choices, and are looking to us for sound advice.Simply put,there are two categories of technology:the ones for work (business class),and the ones for play (consumer class).The market is flooded with tablet and slate technologies available from any box store at incredibly low prices.These snazzy/snappy consumer products are actually designed as media devices — great for movies, books, videos and Internet surfing. In other words, they are "technology toys" and gadgets. These gadgets are often productivity inhibitors not productivity enhancers. Sound business tools that are used to run and manage a business are considered business class, offer full O/S versions and productivity tools in addition to the media options, and do carry a higher price tag. Product stability: Is the software stable? Will it work on my computer? Will I lose my settings or any of my data in an upgrade? www.arborage.com From our first version of the product to today, we are proud to report that not one of our customers has suffered from data loss during an upgrade or update.This is attributed to the selection of stable technology tools by our engineers. The back-end engine to ArborSoftWorx is based on Sybase, an industry-leading database solution that offers a competitively low cost of ownership and zero maintenance in comparison other Microsoft Access- or SQL-based systems that cost thousands of dollars to purchase, and thousands more to maintain, and, by design cause disruptions in service, and lost data during updates and migrations. ArborSoftWorx offers the power and flexibility to handle data-processing needs from simple estimates to complex long-term landscape contracts; ranging from single-user offices to multi-branch offices. Product stability and reliability stems from the fact that the software is built by seasoned software engineers, using state-of the-art tools — not college-level techniques. ArborSoftWorx is compatible with and not dependant upon other popular third-party software such as word processors,e-mail clients,spreadsheet programs, and graphics programs to name a few. Customer retention: It is one thing to have a short list of current,happy customers — but it is something else entirely to maintain the customer relationship for years to come.The majority of our ArborSoftWorx clients continue on with us for years — even decades.Our ArborSoftWorx clients are located throughout the United States,Canada,Europe,Australia and Dubai UAE. Arbor Age / April 2013 21

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