T a b l e of C ontent s
Featuring
ON THE Cover
20 Company Profile: NOCO Energy Corporation
How one company uses the power of family to build an empire
24 The Fight for Fuel Oil
Heating oil dealers confront challenges from natural gas utilities locally,
regionally and in Washington, D.C.
20
10
24
28
28Tools & Service Equipment Roundup
Our annual review of products to help the service technician
A young Don Newman covered in
coal dust, with his father Reginald. NOCO
Energy Corporation is celebrating the type
of milestone this year that most companies only dream of—80 years in business.
The story is typically American, with an
entrepreneur seeing an opportunity and
taking the risks to turn that opportunity
into a successful enterprise.
Departments
A preview of the New England Fuel Institute's conference
3 Dateline & News
36 The 2013 NEFI Energy Expo
4 Calendar
37 Advertisers' Index
39 Classified Advertising
Columns
38 The Good, Better, and Best
Charles Bursey talks about offering more options for the customer
8 Editorial
38
The Good, Better,
and Best
by Charles Bursey
42 Oceans of Data
6
Shane Sweet discusses the benefits of analyzing operational data
MAY 2013 | FUEL OIL NEWS | www.fueloilnews.com
42
Oceans of Data
by Shane Sweet