Outdoor Power Equipment

June 2011

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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Contents: JUNE 2011 | Volume 54 | Number 6 Cover Illustration ©istockphoto.com/Bobboz 16 products 22 25 Mowers and More: Zero-turn Mowers 28 Portable Power: Stump Grinders features 16 Generating new commercial business Bob Clements, president of Bob Clements International, Inc., provides tips on how to attract new commercial customers in today’s world, using non-traditional means. 22 EETC celebrates 15th anniversary in grand fashion Dave Worden concludes his one-year term as president of the Equip- ment and Engine Training Council (EETC) by recapping the EETC’s 15th annual conference. 34 New Products departments 6 Upfront 8 Anonymous Distributor You can’t start at the top and work your way up. 10 Industry News 20 Dealers’ Domain: How does your dealership attract and retain commercial customers? 30 Marketplace 31 Key Distributors 33 Advertisers’ Index OUTDOOR POWER EQUIPMENT (ISSN 0192-7558) (USPS 0006-257) (Reg. U.S. Pat. & T.M. Off.) is pub- lished monthly by M2MEDIA360, a Bev-Al Commu- nications, Inc. company, at 1030 W. Higgins Road, Suite 230, Park Ridge, IL 60068. POSTMASTER: Please send change of address to Outdoor Power Equipment, PO Box 2120, Skokie, IL 60076-7820. For subscription information and requests, call Sub- scription Services at (847) 763-9565. Subscription rates: 1 year, $25 US & Poss.; 2 years, $40 US & Poss.; 1 year, $38 Canada/Foreign, 2 years, $76 Canada/Foreign. All subscriptions are payable in advance in US funds. Send payments to Outdoor Power Equipment, PO Box 2120, Skokie, IL 60076- 7820. Single copies or back issues, $8 each US; $12 Canada/Foreign. Sourcebook $15. Periodicals postage paid at Park Ridge, IL, and additional mailing offices. Cana dian GST Reg is tra tion Num ber: R125906743. © COPY RIGHT 2011, OUTDOOR POWER EQUIP MENT. Ma t erial may not be re pro - duced or photocopied in any form without the written permission of the publisher. 4 OUTDOOR POWER EQUIPMENT www.outdoorpowerequipment.com

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