Outdoor Power Equipment

January 2015

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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cover Story www.outdoorpowerequipment.com OUTDOOR POWER EQUIPMENT JANUARY 2015 13 Jeff Andrews: Certainly, weather once again played a major industry role. Europe had a very short and mild winter, North America's spring started very late, and the snow business looks like it is starting out in a major way at the end of 2014. Consolidation, mergers and takeovers seem to have become a fact of life throughout America and within the OPE business. The rapid growth of online shopping and changing consumer buying habits continue to be something to watch closely and adapt to. The ethanol wars continued to grab attention. Thankfully, new and dynamic technologies are rapidly emerging and coming to market. 3. What will be the oPe industry's hottest trends in 2015? Jeff Andrews: New technologies are being led by the advancement in battery-powered products. These rechargeable outdoor power tools used to be passed over as "cute" gadgets for the homeowners, with little application to the commercial arena. This is no longer the case. As battery technologies advance at a very high speed, and time to market shrinks, we are now seeing products that have found a home in the commercial industry. Manufacturers worldwide are rushing to get these new and evolving technologies and products to market. Online marketing strategies will continue to grow at breakneck speeds. 4. What advice do you have for oPe dealers in 2015? Jeff Andrews: Focus on being current by staying educated and up-to-date. Help your business evolve as opposed to resisting change. Focus on service and quality. The U.S. consumer is thirsty for service and quality that can be provided by the servicing dealer — something the big boxes continue to struggle with. Focus on anything that can improve the end user's experience. 5. What is your overall outlook for the oPe industry in 2015? Jeff Andrews: While we can't control many things such as weather, we can and should con- trol our independent and communal interests through cooperation and education, strength- ening how we all do business while creating a more profitable marketplace for the dealer and a better experience for the end user. 2015 can be a great year. Be poised to take advantage of it. BoB WALKer PreSIDeNt WALKer MFG. co. (Fort coLLINS, coLo.) 1. What should oPe dealers know about your company's plans for 2015? Bob Walker: Product sales training at the factory is a continuing initiative at Walker Manufacturing. Around 250 distributor and dealer sales representatives have attended the two-day training in the last two years, and the results have been positive. Dealers are trained to sell product value ahead of

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