Issue link: https://read.dmtmag.com/i/671356
FLEET FOCUS 42 // COMPANY DRIVER // MAY 2016 Service, Oak Harbor Freight Lines and Manitoulin Transport. The guiding principle behind Dayton Freight's success is summed up in its corporate vision statement – "Delivering Value Today … Driving The Standard For Tomorrow" – which translates into doing the best it can every day to bring real added value to customers through on-time pickups and deliveries, careful freight handling, ongoing fl eet maintenance and accurate documentation of all operations. In other words, it strives to be the best as what every successful fl eet does. The company says the statement also means planning for the future in terms of extensive employee training, growing its asset-based service center network and investing in technologies that will help it stay on the cutting edge of the transportation and service equation. "From the start, we've emphasized the importance of straightforward, honest and timely communication with customers, employees and partners," says Tom Cronin, president. "It's the only way I know." Service and safety Dayton Freight's impressive service record refl ects Cronin's emphasis: Last year, 98.20 percent of its shipments arrived on schedule, with 99.8 percent of them arriving claims- free. But perhaps the statistic that excites the company the most is its safety record: Last year, only 0.12 percent of its U.S. Department of Transportation-recordable accidents per million miles were deemed preventable. Dayton Freight attributes its safety success to a companywide team effort and says it is due to the quality of the employees its hires, along with ongoing education and Mike Cronin, executive vice president, and Tom Cronin, president, say 'The Dayton Difference' is all about going the extra mile for customers and for others.