Issue link: https://read.dmtmag.com/i/93576
oduciviy lee quaiy clt ontrol rd the ovrl e which also hav pr ee t t vl and impr eovd . This attainment reflects the reality of DCF's con- stant striving to provide high qual- ity products at a lower cost while diversifying the product range as their manufacturing and R/D is becomes more advanced. Quality Service brnches in the US and Ca including 4 CDC (Ce rl Dist bution Cent )ers. An inter-branch ia, wi a ors of its kind in Nor th 11 stae cl e nta bet v a l . Each branch the ba" of cust invnt y efficie ter aailbiity e or e' r parts transfer system that helps ful- fill T rks commit a network and its customer service. Tr ut c rgest dist Trek prides itself in its dealer k is one of the la rtgialy loctdae nada, ri- th Amer rib- - ment to "rise omer sevcrie and ncy by pr iovding ae r- or re t ng r- ese ow- he at s- locations are capable of selling and servicing the full line of undercar- riage parts. Our branches in De- troit, Dallas, Portland, Vancouver, and Edmonton goes step further and offers track press service in- cluding: assembling track groups, lengthen/shorten track chains, ser- vicing pin and bushing turns, and repairing parts. Trek has the best Human Re- ya sources in the industry. Trek is made up of great people, many of which are long time employees. J a c ust bewen Chairman Pa nd Mr. Dick Baker rie t e r www.trekdirect.com IDA UNIVERSAL November-December 2012 ombined expe nce of ovr 100 ers in this industy! On the av- , they hav e eal ovrhead cost e incre d thease erage, Trek's sales personnel have 20 plus years of continuous expe- rience. The deeply rooted industry knowledge while servicing with utmost customer service to its cus- tomers with regionalized service is one of Trek's greatest assets. This says a lot about the strong com- mitment between Trek and its em- ployees. Now add in an excellent network of Trek locations and su- perb quality of DCF products, its limits are endless. Warranty With a great quality product, rnta y in the industy by offe i t ts own exte d warra y onnt op of manufact rs warra ynt. rk offe nde e rs the best war r ure' Trek stands behind their quality product 100% and it has created its reputation as quality in the market place. Financials With such great products and Ex rk e half of 2012. As DCF is a publicly t has done its reorc d best in first r d compa lion in 2011 saes ree ade change market oup has done $600 mil l en St vnue and it ny in Kora ock , it is financially backed by many investors and its financial status can be viewed pub- licly. Even during current econom- ic down term, with the right man- agement and decisions, Trek was able to increase the fixed asset by people, DCF and Trek has been financially stronger than ever. DCF gr - Chairman An-Sik Park CEO Kwon Il Park COO Jinmo Hong Technical Advisor Dick Baker US Sales Vice President Steve Thomas Canada Sales Vice President Mel Williams U.S. Branch managers Mark Kuefler Paul Young H. Frank Davis John Koebler, CDC manager Don Strong Zack Goodhue Canada Branch managers Kevin DesChamps Ron Tuff sales@trekdirect.com 75 it's only natural to have great war- ranty as well. Unlike others who only provide the manufacturer's warranty, T purchasing most of the warehous- es. This allowed Trek to reduce the operation costs, in return, prov ing the cust iy prt oduc t at a low cost omers wi th high qua- . i d- l In many ways Trek has changed ring - through the years, but still retains the same commitment to our customers to provide products of superior quality as well as the highest level of customer service and performance. This is done by teamwork, many people working towards common goals and being open to different approaches to reach these goals. On top of that, with such strong manufacturer supporting Trek and its people, it will be around for the long haul