CED

January 2013

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Glynn General Extended Protection Plans Your Competitive Advantage in a Competitive Market Regions Glynn General Benefits n GGC���s underwriting partner is AmTrust International which is A rated by AM Best with over 100 years of collective underwriting experience in the Construction and Agricultural Equipment global markets. n GGC has over 27 years of experience administrating extended protection plans. This ensures competitive premiums while also providing fair and reasonable claims reimbursement. n GGC���s knowledge and experience allows for the creation of tailor made programs to meet any need you may have. n An internet accessible administrative system that is efficient and user friendly. n GGC reimburses parts at customer list price and labor at shop rate on all approved claims. n GGC���s program provides peace of mind for your customer knowing that their equipment is protected. Coverage Types/Coverage Terms n GGC offers extended service protection plans for New and Used Equipment n Power Train, Power Train + Hydraulics, and Full Machine n Used Equipment terms available from 3 months to 2 years n New Equipment terms available from 2 years to 5 years GGC���s Administrative System via the Web n GGC offers superior administrative capabilities via the internet through our user friendly website: www.glynngeneral.com. n Immediate turnaround of quotes. n Confirmation of the terms and conditions for all available service contracts. n Efficient enrolling of units with automatic invoicing. n User friendly claims processing resulting in satisfactory claims reimbursement. n Account access allowing for constant monitoring of your warranty program. Contacts in your Region GGC administrative/claims office located in St. Simons Island, Ga Vice President Operations Slade Rowland 912-638-4320 Vice President Sales Rick Stacy 404-791-9382 Eastern Territory Manager Greg Schultz 678-697-2715 Midwest Territory Manager Ryan Carter 847-226-6265 Western Territory Managers Jeremy Cockroft 970-946-8132 Brian Freitag 970-946-8133 West/U.S. ���Clowns to the Left of Me, Jokers to the Right, Here I Am, Stuck in the Middle With You��� Pat McConnell AED Regional Director President, Clyde/West, Inc., Portland, Ore. With a tip of the hat to Gerry Rafferty and Stealers Wheel, the West Coast construction machinery distribution business continues the long slow climb out of the asset bubble recession. Most dealers are reporting modest (5-10 percent) year-over-year sales growth, much of it coming from increased product support revenue and growth in rental billings. Demand for new equipment remains tepid in most areas. Manufacturer unit shipment data is up by much larger percentages than reported dealer revenue increases, which correlates with the amount of equipment being reported into ���Dealer Owned Rental Fleet��� in most areas. Marketing-speak translation: The dealers are buying, but the end users are renting. As noted in my previous report (August 2012), business conditions get better moving from south to north along the coast: Nevada: Las Vegas continues to struggle with a massively overbuilt stock of residential properties. Gaming revenues are stagnant with no clear growth pattern emerging. Mining activity remains relatively strong, reflecting the continued strength in metals prices. California: A vote to increase both income and sales taxes may signal the beginning of the end of California���s ongoing budget train wreck. The bulk of the increase will fall on the upper income strata, but even the poor are being asked to participate via a 1/10th of a percent rise in the sales tax. Multifamily residential, infrastructure, export related business, and scrap/recycling are all showing increased strength. California remains the eighth largest economy in the world, just behind Italy but ahead of Brazil. Oregon: The creative young trendsetters are returning to the downtown Portland condo market, the coffee shops are full and this year���s pinot noir vintage will be regarded as ���Epic��� when it is released next year. Intel just announced a multibillion-dollar doubling of the D2X facility in the Portland suburb of Hillsboro. Log mills are beginning to replace long-in-the-tooth machines, purchases deferred during the recession. Growth is gradual, but real. Washington: Boeing, Puget Sound high tech, and agriculture are all on upward trend line. Thanks to the passage of state ballot measure 502 it is widely anticipated that herb may soon displace wheat and apples as the state���s primary agricultural cash crop. The smoke is obscuring its impact on the construction machinery business. Alaska: It is still oil, gas, and mining. All strong, all require lots of yellow iron. Life is good; check out ���Gold Rush��� on Discovery TV. Who knew gold mining could be so dramatic! n Rocky Mountain Region/U.S. Slow Start to ���13 Will Give Way to Conservative Growth Jeff Scott AED Regional Director President, Intermountain Bobcat, Salt Lake City, Utah Dealers across the region in 2012 over 2011. Throwing caution to the wind, going into 2013 more of the enjoyed sales increases year over year 44 | www.cedmag.com | Construction Equipment Distribution | January 2013 ggc_ad.indd 1 42_Directors_Reports_Feature_KP.indd 44 12/9/11 2:01 PM 12/21/12 1:38 PM

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