Outdoor Power Equipment

April 2015

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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CONTENTS: OUTDOOR POWER EQUIPMENT (ISSN 0192-7558) (USPS 0006-257) (Reg. U.S. Pat. & T.M. Off.) is published monthly by EPG Media and Specialty Information at 75 Pike Street, Port Jervis, NY 12271. POSTMASTER: Please send change of address to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. For subscription information and requests, call Subscription Services at (847) 763-9565. Subscription rates: 1 year, $25 US & Poss.; 2 years, $40 US & Poss.; 1 year, $38 Canada/Foreign, 2 years, $76 Canada/Foreign. All subscriptions are payable in advance in US funds. Send payments to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. Single copies or back issues, $8 each US; $12 Canada/Foreign. Sourcebook $15. Periodicals postage paid at Port Jervis, NY and additional mailing offices. Cana dian GST Reg is tra tion Num ber: R125906743. © COPY RIGHT 2015, OUTDOOR POWER EQUIP MENT. Ma t erial may not be re pro duced or photocopied in any form without the written permission of the publisher. 4 APRIL 2015 OUTDOOR POWER EQUIPMENT www.outdoorpowerequipment.com APRIL 2015 | Volume 58 | Number 4 12 Millennial Marketing & Sales Strategies Carissa Gingras, marketing director of consumer engine and service with Briggs & Stratton Corporation, provides you with marketing and sales tips to attract business from Millennials, also known as Generation Y or the Net Generation. 16 Profit Center Series (Part III): Service Every OPE servicing dealer has three profit centers: sales, parts and service. In the last of this three-part series, Jeff Sheets, founder and owner of OPE Consulting Services, focuses on service. 18 Social Strategy for the Selling Season Colleen Malloy, ARI's director of marketing, shows you how to develop a social media strategy that will help you drive more traffic — online and in-store — this selling season. 20 Mowing Trends Outdoor Power Equipment shares the results of a Q&A survey recently conducted by its sister publication Landscape and Irrigation about what is trending in the commercial mowing industry. 6 Upfront 8 Anonymous Distributor 9 Industry News 35 Marketplace 37 Key Distributors 38 Advertisers' Index 30 Equipment Focus: Wood Handlers (Chain Saws, Log Splitters, Stump Grinders, Chippers) 34 Product News FEATUrES DEPArTMENTS PrODUCTS 20 Cover photo provided by Briggs & Stratton Corporation. 18 30 34 12

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