Outdoor Power Equipment

November 2015

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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with automated transport to quality con- trol and packing stations on a mezzanine level. A shipping sortation system cycles packages for various freight carriers along conveyors to a new loading area. "A key component of the system is new voice command technology that has improved the order selection process," explained Fountain. "Our associates in the shipping department utilize the voice- directed device to quickly and efficiently pick orders while data is maintained for inventory replenishment with real-time reporting and management tools." Considered the world's largest sup- plier of outdoor power equipment parts, Rotary provides next-day delivery to more than 80 percent of the continental U.S. with same-day shipping for most orders received by 4 p.m. Eastern Standard Time. Rotary's primary distribution center in Glennville encompasses 250,000 square feet and is supported by an overflow stor- age facility that contains 70,000 square feet. Rotary also operates seven regional distribution centers strategically located in Texas, California, Florida, Ohio, Indi- ana, New York and Virginia. "Our goal is to quickly and efficiently meet the demand of our customer base with an ongoing commitment to shipping American-made parts, which made up three out of every four parts we shipped in 2014," added Nelson. "Sales growth and the demand for reliable next-day delivery prompted us to further enhance our dis- tribution system." Nelson said the growing family-owned company relies on more than 450 em- ployees who work with pride to provide the best service possible to customers in all 50 states and more than 63 countries throughout Europe, Asia, South America, Canada, Australia and Africa. With the culmination of a record- setting summer sales season, Fountain said, "Rotary has always taken exceptional pride in delivering quality products at very competitive prices. Now that our new automated shipping system is fully opera- tional, we can support future sales growth by providing world-class service through- out our distribution network. "The successful implementation and completion of this project would not have been possible without Blue Horseshoe Strategy and Supply Chain Divisions," said Fountain. "They led us through the conception, definition, planning and execution." FEATURE STORY www.outdoorpowerequipment.com OUTDOOR POWER EQUIPMENT NOVEMBER 2015 23 OPE Scan this QR code to take a video tour of Rotary's newly expanded shipping operations.

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