Specialty Coffee Retailer

Specialty Coffee Retailer January 2013

Specialty Coffee Retailer is a publication for owners, managers and employees of retail outlets that sell specialty coffee. Its scope includes best sales practices, supplies, business trends and anything else to assist the small coffee retailer.

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Starbucks formally opened its first Tazo-only store in Seattle the day after it announced its acquisition of Teavana. A healthy turn Teavana's acquisition advances Starbucks' healthy beverage strategy while boosting revenue with high margins. BY DAN BOLTON S tarbucks Coffee Co. had many good reasons and enough cash to buy Peet's Coffee & Tea this year. Instead, in its largest acquisition to date, the coffee company spent $620 million on Teavana Holdings, a 300-store, mall-based rival to its $1.4 billion Tazo Tea division. The next day it unveiled its first Tazo Tea Store—a 1,700sq.-ft., lavishly appointed tea lounge with exclusive designer teaware, an innovative in-store custom blending station for tea enthusiasts and upscale ambiance at a $12 per 4-ounce price point (4 ounces of tea makes 20 pots, about 80 cups). "The tea category is ripe for reinvention and rapid growth," announced Starbucks CEO Howard Schultz, who sounded genuinely excited in conference calls with investors. "The Teavana acquisition now positions us to disrupt and lead, just as we did with espresso starting three decades ago." Schultz's disruption is not limited to tea. A single Grande White Chocolate Mocha contains a quarter of our daily recommended calories. Customers are wary of excess sweets as food sales have grown to 20 percent of coffee shop revenue. The Teavana deal signals a strategic move toward health and wellness. The green mermaid still swims in a sea of latte, but acquisitions such as the $30 million juice retail venture Evolution Fresh (now expanding into the Bay Area) and Tazo Tea Stores share with Teavana an attractive health halo. 16 HEALTH OFFERING Teavana will operate as part of the Channel Development and Emerging Brands group headed by Jeff Hansberry. "Evolution Fresh, La Boulange and now Teavana demonstrate how Starbucks will add brands that strengthen our core… (with) a differentiated health and wellness offering in the marketplace," Hansberry says. Starbucks is experimenting with fruit-flavored green coffee Refreshers, but coffee is not the successor to carbonated soda. As soda sales decline, billions of dollars in "share of throat" are up for grabs. The Teavana acquisition "complements our existing Tazo brand and gives us the unique opportunity to create a twotiered market position," Schultz continued. Starbucks views with pride its bifurcation of specialty coffee into distinct tiers. Sales from its Seattle's Best Coffee unit may not be as Grandeiose as Starbucks, but the company has super-charged expansion of these franchises in the past two years. Coffee drinkers can now find better-than-average brew in more than 50,000 restaurants, bookstores, theaters, convenience and fast-food stores, hotels and airlines, as well as 20,000 grocery and mass market locations such as Kmart. The first Seattle's Best drive-thru and walk-up was announced last month, a 600 sq. ft. coffee-to-go place half the

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