January
2013
Volume 20
Number 1
PAGE
16
Features
Sharing your space
10
Everyone really is a critic
14
A healthy turn with tea
16
Brighten up with syrup
22
Convenience from both sides
24
Running a shop, bar or kiosk inside a space dedicated
to something else can be an inexpensive way to start
or expand a coffee business
In the Information Age, negativity gets amplified.
Here's what to do about bad reviews on social media
Teavana's acquisition advances Starbucks' healthy
beverage strategy while boosting revenue with
high margins
Innovative use of chocolate and other flavors can perk
up a menu when the season is stuck in the winter blahs
Baked goods come pre-wrapped and with many other
features that make them both tempting and easy to
buy (and sell)
PAGE
10
Departments
PAGE
24
Editor's Insight
Brew News
Calendar
Jack's Blend
Regional Update
Supplies and Services
Advertiser Index
Secrets
Urban Stampede, Grand Forks, N.D.
4
6
6
8
26
31
33
34
3
