Product News
Continued from page 29
Learn how to re-invent
your service department
The service department is a familiar world to me. In my mid-teen years, my
father, a mechanic for a Ford dealer in Houston, Texas, took me to work with him on
Saturdays, school holidays and summer vacations. He taught me how to analyze
and solve problems, as well as how to overhaul engines, transmissions and rearwheel-drive axles.
However, buying my first airplane changed my life. It was the inspiration for
starting my first business, working on airplanes. My partner and I worked on
everything from 4-cylinder horizontal-opposed 65-horsepower engines to 7-cylinder
radial engines pumping out 350-400 horses. I still enjoy listening to the roar of those
big engines. The fact is, regardless of my corporate duties, I've been around nuts and bolts all my life.
During the past two decades, I've met many well-informed and successful OPE dealers, who have taught me
much regarding operational challenges they face, especially those related to turning a profit with a service department.
That's why I began writing and teaching on the subject. Having heard countless dealers say, "A service department
is necessary to my business, but you can't turn a profit," I became inspired to produce a service manual titled,
"Re-Inventing the Service Department from Cost Center to Profit Center."
Does the manual address how to solve all service department problems? Perhaps, not all. But please remember
no two independently owned small businesses are alike. Different dealers located in different markets (big city or
townships), selling a different product mix, carrying a different debt load, will have different problems and needs.
Investing time reading, understanding, and working the formulas, following each step, can make a difference in
service department efficiencies. By improving efficiencies, you will produce more profit. You can learn how to solve
most of your problems. How do I know? I've used this information for more than two decades. It works every time it is
used. But, IF you do not invest yourself in the manual, you may not discover answers to your challenges.
To order your copy of the manual, visit www.jimyountsuccessdynamics.com. Cost of the manual is only $79. When
you improve efficiencies, it's possible to earn that much additional profit on one job. For distribution quantity discounts,
contact jimyount@hughes.net.
Jim Yount, founder & CEO, Jim Yount Success Dynamics LLC
ADVERTISERS'
ADVERTISERS' INDEX INDEX
ADVERTISER
PAGE #
Altoz, Inc.
19
Basic Software Systems
30
Billy Goat Industries, Inc.
13
Briggs & Stratton Corp.
9
Ecolawn
30
GE Capital
11
GE Capital Commercial
Distribution Finance
Cover 2
General Transmissions
34, Cover 3
Husqvarna
7
Kawasaki Engines
15
Kawasaki Power Products
17
Masport Limited
25
nizeX, Inc.
16
Oregon | Blount, Inc.
Cover 1, 3
Pathfinder Computer Systems, Inc.
30
Power Pusher, a div. of NuStar Inc.
12
Pressure-Pro, Inc.
5
RapidBuyr
31
Rotary Corp.
12, 30, Cover 4
Servantage Dixie Sales
29
TD Retail Card Services
21
34
OUTDOOR POWER EQUIPMENT
www.outdoorpowerequipment.com
WEB ADDRESS
altoz.com
www.basic-software.com
www.billygoat.com
www.briggsandstratton.com
www.ecolawnapplicator.com
www.gogecapital.com
www.gecdf.com/ope
www.GeneralTransmissions.com
www.husqvarna.com
www.kawpower.com
www.kawpower.com/
FallCashBack2013
www.masport.com
www.nizex.com
www.OregonCordless.com
www.pathfindercs.biz
www.electric-dumper.com
www.pressure-pro.com
http://greenmediaonline.
rapidbuyr.com/deal
www.rotarycorp.com
www.servantage.net
www.TDRCS.com/OPE
