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May 2011
Features Departments Snack Attack
Shops combine food, drinks and events to awaken aft ernoon sales
A Profitable Pairing Sandwiches enhance coff ee shop profi ts Display It! Grab-and-go features help capture sales TEArrific
Get summer sales brewing with refreshing iced tea
Category Management
Effi cient CM maximizes profi tability and customer satisfaction
Bistro Voyages Visit Caff é Moro in Heidelberg, Germany 41 38 30 24 18 12
Editor’s Insight Brew News
News Makers Index Jack’s Blend
Buyer’s Boutique Advertiser Index Secrets
4 6 8
10 42 45 46
Volume 18 Number 5
PAGE 38
PAGE 42
If you see this pointer at the end of any article, it means more info is available at www.specialty-coff ee.com
Cover: istockphoto.com May 2011 • www.specialty-coffee.com | 3
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