COVER STORY By Steve Noe
Business management system survey
ing them (i.e. Toronto-based Constellation Software Inc. recently purchased both Paulson Computer Systems and Ideal Computer Systems), I recently surveyed several BMS providers to bring you up to speed on what’s new with them and their product offerings. Specifically, I asked them the following four questions: 1) What is the latest news about your
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company? 2) What are the latest business manage- ment system technology trends in the OPE industry? 3) What impact can a business manage- ment system make on an OPE dealer’s bottom line? 4) When shopping for a business man- agement system, what are the top-five fac- tors that OPE dealers need to consider? Following are the written responses that I received in the order they were submitted:
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ith the constant evolution of computer business management systems (BMS) and those provid-
functionality to scheduling processes and many new enhancements to the informa- tion panel displays. Also, in partnership with Toro and Ex-
JIM PHELAN CO-OWNER/PARTNER C-SYSTEMS SOFTWARE, INC. 1) What is the latest news about
your company? Jim Phelan (JP): c-Systems, the leader
in business management systems designed for Outdoor Power Equipment dealers, is proud to announce the release of version 5.0 of its Infinity Business Management System. The best software in the industry is now even better. Included in this latest version are numerous features designed to save valuable time and increase dealer profits. Infinity has gained significant im- provements across the board, featuring much simplified multi-store reporting, user-defined repair status codes, increased
OUTDOOR POWER EQUIPMENT www.outdoorpowerequipment.com
mark, c-Systems has recently finished de- velopment on a completely new EZ-Link interface. This new c-Systems EZ-Link in- tegration features a very simple and much easier installation procedure. Dealers integrating EZ-Link with their c-Systems business management system will eliminate two very time-consuming tasks by automatically: • Registering Toro and Exmark equip- ment for warranty. • Enrolling dealers in most Toro and
Exmark rebate programs, eliminating the need to gather data and fill out forms re- questing reimbursement. • Plus, look for future EZ-Link en- hancements to include electronic Warranty Claim Transmission from within your c- Systems business management system! The new c-Systems EZ-Link interface
controls access and maintains absolute data security so that only specific information
Illustration ©istockphoto.com/id-work
