Issue link: https://read.dmtmag.com/i/40004
SECURITY SYSTEMS NEWS SEPTEMBER 2011 www.securitysystemsnews.com WORLD Continued from page 20 break-out sessions, managerial coordina- tions," explained Kathryn Bartunek. The regular, all-hands-on-deck meet- ings are essential to meeting the upcom- ing deadline for the Sept. 11 opening, said Santore. "Having all the players at the table means decisions can be made more quickly," he said. "Instead of being delayed by weeks like you would be in a typical construction environment, you get answers in hours or days." Additionally, Santore said, the teams met very early on in the process for a strategy session and decided that "tasks get done by the next meeting. We're on a deadline." The SAPS program is what the World Trade Center Security department told SSN in an interview last November is like "a PSIM on steroids." To create the newly named SAPS pro- gram, Diebold worked with physical secu- rity information management software provider VidSys and with physical identity and access management (PIAM) provider Quantum Secure to create a software plat- form that will eventually tie in security sys- tems from multiple buildings on the site. "As the property owner, the Port Author- ity of New York and New Jersey realized it would be very important to have one coor- dinated way to look at the site—one moni- toring intelligent interface," Bartunek said. While every building will have its own command center, SAPS "will allow the Site- wide Command Center to have a bird's eye view on the entire site," Santore added. "SAPS will put together various instanc- es and alerts—what may seem to be small occurrences [in two different buildings for example]—and link them together to detect a greater threat to the site. Not only the site itself, but threats to institutions that surround the site, to the region and potentially to a larger geographic area," Bartunek said. In addition, SAPS not only detects trends that suggest a high threat to the site, it pro- vides guidance for operators in the case of an emergency. SPECIAL REPORT 21 The original WTC buildings, now reflecting pools, in foreground, Tower 1(left) and Tower 7. that includes a biometric, Barreto said. Building SAPS involved a lot of outreach to different building owners, stakehold- ers and also to the Port Authority. Since SAPS is a rule-based system, Diebold and DVS had to coordinate with the different building owners to implement and inte- grate SAPS with the rules in each building's or facility's individual Security Operations Center. Other stakeholders include the City of New York, which owns and oper- ates the 9/11 memorial. SAPS is created to be a platform that "limits obsolescence," DeGeorge said. It's scalable, able to integrate planned tech- nologies such as mass notification soft- ware, vehicle screening software, as well as other systems down the road that haven't yet been developed, he said. In terms of how it works with other sys- tems, DeGeorge describes it as "technology agnostic and data specific." How did Diebold ensure that the SAPS system would work when it is deployed in the field? It's a sprint to the finish on 9/11/11," Coulombe said, "and then on 9/12/11, we begin a whole new, much-longer phase of the project." Eventually SAPS will tie in 11 differ- ent buildings—five skyscrapers, a major transportation hub, the National Sept. 11 Memorial and Museum, a retail venue, a performing arts center, vehicle screening center and a central chiller plant. "Each building has seven or eight sys- tems, and there are different manufactur- ers [of systems] in each building," said Diebold's Nelson Barreto. "It's not just traditional [video, intrusion and] fire, but building management systems, intercom, elevators [CBRN (chemical, biological radiological and nuclear detection sys- tems), as well as vehicle scheduling and management systems.] There's that whole piece, but it also ties in identity manage- ment as well," Barreto added. Access to the site is one of Diebold's projects, and everyone who has access to the site is vetted through a detailed back- ground check. They're issued a prox card Diebold created "a replica of the Port environment, a kind of mini-SAPS in our shop to see how the softwares communi- cate, so we can work out any problems and see potholes way in advance," said Diebold's Kevin Engelhardt. While it's not unusual for Diebold to create this kind of test bed, the scale of the replica itself is exceptional, as is the number of partners who've been involved with the test bed at Diebold. "We can't afford to deploy and have something go wrong," said Diebold's Paul Woods. Creating a whole scale environ- ment made sense "with all the different servers and software and computers and the different manufacturers of software and the different versions [we're dealing with.]" "SAPS is not easy to understand, but there are a lot of people who have a vested interest in understanding what SAPS will do at the site. So Diebold [can demonstrate Untitled-7 1 this] great mini SAPS system for [manu- facturers and other stakeholders] to see how it works and help them understand the concept before they see it in the field," Coulombe pointed out. Diebold has had manufacturers, the Port Authority, property management personnel and the fire department in to show them the system and get their feedback. "We lis- tened to what property management said would help them address the system and members of the fire department gave us ideas," said Woods. There's a training ele- ment to some of these visits, but "we get their input and their buy in," he said The second project that Diebold and DVS are working on is the perimeter access control and surveillance project. Many of the details of the temporary measures that are being put in place on the site cannot be publicly discussed, but Coulombe said one of the most interest- ing elements of the project is the task of "protecting the plaza from the construction and vice versa." With massive construction several stories underground and hundreds of stories above ground going on simul- taneously, "you go away for a week and when you return it looks like an entirely different site." Because of the fluidity of the construc- tion site itself, DVS didn't have the luxury of developing a security design six months ago. "We were forced to wait until the last possible minute, get a snapshot of the site and design around that. And that requires incredible mobility on the part of Diebold and DVS," Coulombe said. "You have to design and build on short notice, while keeping an eye on what will change on the site next week and constantly adapting to what's going on in the field." Even if you're planning carefully and are in contact with other entities on the site, they're dealing with their own delays and changes. The security operation must work around this. "The success of interim security depends on the Port Authority, Diebold and our (DVS's) ability to adapt to change. And change happens on a daily basis," Cou- lombe said. Since construction will be ongoing for a few years, the temporary security measures are fairly long term. With the upcoming 9/11 anniversary, however, the final plan had to be put in place for that event. The group has to stop getting ready to get ready. At the end of July, the teams were approaching that point for the upcoming Sept. 11 opening. Santore envisions the week before the event to be considerably quieter than weeks in the past two years. The temporary work will be done until after the celebration. "It's a sprint to the finish on 9/11/11," Coulombe said, "and then on 9/12/11, we begin a whole new, much-longer phase of the project." SSN Looking for proven methods to realize RMR in your business today? CheckVideo is a low-cost, proven intelligent remote video monitoring solution that allows you to mine your installed customer base and generate RMR – fast. ® Helps stop crimes in progress and reduces costly false alarms Accurately detects the presence of a person or vehicle and sends real-time, intelligent video alerts Expands the perimeter and allows for monitoring in outdoor areas where PIR motion detection isn't effective Enhances security systems and works with existing analog cameras, DVRs and sensors Try It. Risk Free. 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