Specialty Coffee Retailer

Specialty Coffee Retailer Nov 2011

Specialty Coffee Retailer is a publication for owners, managers and employees of retail outlets that sell specialty coffee. Its scope includes best sales practices, supplies, business trends and anything else to assist the small coffee retailer.

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Waddington says that in the three teahouses that TeaSource owns in Minnesota, dry sales are so important that brewed tea sales amount to "a sampling program." And one that seems at times like more trouble than it's worth. "There are so many days I wake up aſter dealing with the health inspectors or having the hot water boilers blow up on me, I go, 'Next store, I'm not making the darn tea. I'm just going to sell in bulk,'" Waddington says. "But then I sit and crunch the numbers. Prepared tea is basically the most expensive sampling system you could ever put into a retail store. And it works." HANDFUL OF TABLES The sale of dry tea is so important to MonTea, a shop in Lexington, Ky., that when it opened about 20 months ago, owner Danielle Montague made the decision to have just a handful of tables. She estimates that "tea to go makes up 15 to 20 percent of my business and the rest is take-away brewing." The shop now carries close to 80 varieties of tea, and also does a brisk business in teaware. Montague says the decision to concentrate mostly on takeout means she had to do without food sales. There are several formal tearooms in Lexington with complete tea service, and she made the decision early on not to compete with them. Even though some customers have asked her to READY-TO-DRINK TEA IS THE FASTEST-GROWING BEVERAGE SEGMENT Change in volume from 2009 to 2010 Segment RTD tea Sports drinks RTD coffee Energy drinks Bottled water Value-added water Fruit beverages Carbonated soſt drinks % change 2009-10 12.5% 9.4% 8.1% 5.4% 3.5% 0.2% -2.0% -0.8% TOTAL LIQUID REFRESHMENT BEVERAGES 1.2% Source: Beverage Marketing Corp. via World Tea News Fill in 57 on Reader Service Form or visit www.OneRs.hotims.com/35099-57 November 2011 • www.specialty-coffee.com | 15

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