Fuel Oil News

Fuel Oil News August 2015

The home heating oil industry has a long and proud history, and Fuel Oil News has been there supporting it since 1935. It is an industry that has faced many challenges during that time. In its 77th year, Fuel Oil News is doing more than just holding

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Training is not optional for those in the industry. Technology drives on making life more efficient and work more effective, but only to those with the know how to make it happen. Photos courtesy NORA and PERC. FUEL OIL NEWS (ISSN 0016-2396), Canada Publication Mail Agreement #1588621, is published monthly by EPG/Media & Specialty Information, 75 Pike Street, Port Jervis, NY 12271. Circulated free of charge to qualified individuals in the oil heating industry in the United States. Additional and/or personal copies are available on a paid subscription basis only. 1-year subscription rates: $28.00 USA. $40.00 Canada and Mexico via service postage. $90.00 other foreign countries via air-mail postage. Single copies: $8.00 U.S. via first-class postage. $12.00 other Canada/ Mexico/Foreign via airmail postage. Payable in US currency. Periodical postage paid at Port Jervis, NY and additional mailing offices. Copyright 2015 by EPG/Media & Specialty Information. Reproduction of any portion or portions of this publication is specifically prohibited without written consent. Postmaster: Send address changes to FUEL OIL NEWS, PO Box 2123, Skokie, IL 60076-7823. DEPARTMENTS 3 Dateline 5 State by State 8 Editorial 12 Fuels/EIA 22 Business Operations 41 HVAC/Hydronics 46 Classifieds 49 Ad Index FUELS 18 Chemicals Buyer's Guide A directory of additive manufacturers BUSINESS OPERATIONS 24 Fuel Oil News New Vendor Awards Our 2015 look at new and exciting companies in the industry 28 PERC: Learning about Propane Are your employees propane-proficient? 30 NORA's New Gold Standard The National Oilheat Research Alliance gives its Gold certification for technicians a major makeover 32 Training Directory An annual listing of industry educational offerings 36 Recap: NEFI Expo 2015 A successful change in venue produces a fine show 38 Don't Fly by the Seat of Your Pants Properly manage KPIs for a smooth ride 40 Contagion Columnist Shane Sweet HVAC/HYDRONICS 44 Riello Pumps By George Lanthier 50 Who or What Is a Rep? Columnist Charles Bursey Contents 28 ON THE COVER AUGUST VOL.80 NO.8 6 AUGUST 2015 | FUEL OIL NEWS | www.fueloilnews.com 30 36

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