Issue link: https://read.dmtmag.com/i/696225
ViewPoint toast, but I didn't plan on building a toast fort — two pieces was com- pletely sufficient. I noticed her "Try our breakfast buffet" promo pin, and instead of mathing with her, I politely declined and got exactly what I wanted for $6.99. Here's the thing – if she had just said, "We have a buffet that's $10.99 we're pushing right now, and I get a bonus for selling it, but you could get the special and a side of toast for $6.99," I probably would have ordered the buffet, because I've worked in restaurants, and I understand the pain enough to throw four bucks at a bonus for a waitress. Unfortunately, you never get an upsell when it could actually be ben- eficial. Like at the shop you're broke down in, somewhere between Timbuk- tu and Arkadelphia, "Would you like four hours of service time for the price of three with this incredibly expensive repair we just did?" or, "How about a free shower to wash the vomit off yourself from when we told you how much this was going to cost?" I kid. I understand it's part of the retail job to upsell and most of the people doing it aren't nearly as en- thused about it as management would like them to be. It's not their fault I have no will power when it comes to candy, but I will draw the line at toast. So there's that. bdj 74 July 2016 BestDriverJOBS www.bestdriverjobs.com