The home heating oil industry has a long and proud history, and Fuel Oil News has been there supporting it since 1935. It is an industry that has faced many challenges during that time. In its 77th year, Fuel Oil News is doing more than just holding
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www.fueloilnews.com | FUEL OIL NEWS | DECEMBER 2016 31 (DEF), which must be stored in a separate tank on the truck. Increasingly, SCR technology is becoming the favored technol- ogy. For those using engines with SCR technology there are a number of ways to manage DEF. Among those responding, by far the majority (58%) say they use jugs of DEF; 55-gallon drums are a distant second choice (20% say they use drums); and a minority (8%) say they use IBC totes. DELIVERY TECHNOLOGY Cellular phones are the dominant delivery technology, with 95% reporting that's what they use. But two-way radio (28%), GPS tracking (28%) and dispatch software (23%) have their adher- ents too. The total exceeds 100% because respondents use more than one technology, and they were asked to indicate all of the technologies that they use. CUSTOMER TANKS Respondents reported that between the two most common sizes, 82% of their home heating customers had 275-gallon tanks, and 16% had 550-gallon tanks. HVAC EQUIPMENT AND SERVICE Slightly more than 77% of those answering report that they sell, install or service heating and/or cooling equipment. Burners and furnaces were sold, installed and serviced by 98% of respondents. Boilers by 93%. Domestic hot water and warm-air systems are important HVAC activities (86% said they installed such sys- tems). Air conditioning was installed by 70% of respondents; hydronic systems by 67%; solar by nearly 5%. Residential sales increased for 68% of those responding, and commercial sales grew for 34% of respondents during the past year. When they recommend replacement equipment, 81% say they mention a brand name. Of overall HVAC operations, respondents say, 95% is residential, the rest commercial. Renaldo Sales & Service, Inc. | North Collins, NY | USA Manufacturing and Distribution in the USA since 1964 PROPANE TANK INSTALLATION E Q U I P M E N T Installing, or removing residential propane storage has never been easier. Renaldo Sales manufactures equipment to move a 420-gallon DOT Cylinder, 33 lb. motorfuel, 20 and 100 lb. cylinders. We also have a portable solution for 250-1000 gallon residential storage tanks. Visit www.renaldo.org or call 800-424-5564. JUGS 55 GALLON DRUMS IBC TOTES DON'T UNDERSTAND THE QUESTION 58.0% 20.0% 8.0% 16.0% DEF SOLUTIONS TWO-WAY RADIO EQUIPMENT CELLULAR PHONES PAGERS GPS TRACKING DEVICES DISPATCH SUPPORT SOFTWARE 28.3% 94.3% 1.9% 28.3% 22.6% FOR DELIVERIES, DO YOU USE: OIL BURNERS FURNACES (GAS/OIL/ELECTRIC) DOMESTIC HOT-WATER SYSTEMS WARM-AIR SYSTEMS RADIANT HEATING SYSTEMS GAS BURNERS BOILERS (OIL/GAS/ELECTRIC) HYDRONIC SYSTEMS SOLAR SYSTEMS AIR-CONDITIONING ELECTRIC RESISTANCE 97.7% 97.7% 86.0% 86.0% 46.5% 41.9% 93.0% 67.4% 4.7% 69.8% 7.0% DO YOU SELL, INSTALL OR SERVICE ANY OF THE FOLLOWING EQUIPMENT? Slightly more than 77% of those answering report that they sell, install or service heating and/ or cooling equipment.