Outdoor Power Equipment

October 2015

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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CONTENTS: OUTDOOR POWER EQUIPMENT (ISSN 0192-7558) (USPS 0006-257) (Reg. U.S. Pat. & T.M. Off.) is published monthly by EPG Media & Specialty Information at 75 Pike Street, Port Jervis, NY 12271. POSTMASTER: Please send change of address to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. For subscription information and requests, call Subscription Services at (847) 763-9565. Subscription rates: 1 year, $25 US & Poss.; 2 years, $40 US & Poss.; 1 year, $38 Canada/Foreign, 2 years, $76 Canada/Foreign. All subscriptions are payable in advance in US funds. Send payments to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. Single copies or back issues, $8 each US; $12 Canada/ Foreign. Periodicals postage paid at Port Jervis, NY and additional mailing offices. Cana dian GST Reg is tra tion Num ber: R125906743. © COPY RIGHT 2015, OUTDOOR POWER EQUIP- MENT. Ma t erial may not be re pro duced or photocopied in any form without the written permission of the publisher. 4 OCTOBER 2015 OUTDOOR POWER EQUIPMENT www.outdoorpowerequipment.com OCTOBER 2015 | Volume 58 | Number 10 16 Change is not a dirty word Jeff Sheets, founder and owner of OPE Consulting Services, reveals five things that you need to do, if you haven't done so already, in order to not only survive but thrive in today's competitive business climate. 18 Powering the next generation of engine experts Carissa Gingras, marketing director of consumer engine and service at Briggs & Stratton Corporation, shares the inspiring story of how Nolan Bunting, a 17-year-old high school student from Homer, Alaska, became the only individual from his school district to ever achieve a Briggs & Stratton Master Service Technician certification and and only one of four people to accomplish the feat in the state of Alaska. 22 7 marketing tips and tricks to treat your bottom line this holiday season With the holiday season just around the corner, Colleen Malloy, ARI's director of marketing, shares with you seven ways to remind customers that your store is stocked with goodies that can make excellent holiday gifts. 24 Vendor Finance: Giving equipment dealers a strategic edge for growth Mark Scardigli, vice president of sales at Marlin Business Services Corp., stresses the importance of offering financing to your customers and provides you with six steps to establish a successful vendor finance program. 6 Upfront 8 Anonymous Distributor 10 Industry News 31 Marketplace 33 Key Distributors 34 Advertisers' Index 18 Cover photo ©istockphoto.com/mediaphotos 16 26 FEATURES DEPARTMENTS 26 Equipment Trends: Consumer Mowers 28 Product News PRODUCTS 28

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