commercial carrier journal | may 2016 33
interactive game elements with point-
and-click and drag-and-drop features to
engage drivers in the learning process.
"We want the user experience to be
pleasurable," says Scott Anderson, Luma's
chief operating officer. "We really con-
nect with the learner to make it their
learning experience."
Luma gathers feedback and a variety
of analytics from drivers as they complete
the modules. The data shows drivers
enjoy the interactive experience and that
most are using mobile devices.
Luma uses the feedback to improve the
modules and create new training topics
based on driver requests. "The truckers
are the ones who know what they need,"
Anderson says. "It is
a learner-driven ap-
proach."
AARON HUFF is Senior
Editor of Commercial
Carrier Journal. E-mail
ahuff@ccjmagazine.com
or call (801) 754-4296.
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Untitled-19 1 1/20/16 9:50 AM
MAKING THE LATEST
TECHNOLOGY
DEVELOPMENTS WORK
FOR YOUR FLEET
BY AARON HUFF
More fleets are using technology to adapt
their training programs to individual drivers'
needs and learning preferences.
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