Outdoor Power Equipment

July 2015

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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CONTENTS: OUTDOOR POWER EQUIPMENT (ISSN 0192-7558) (USPS 0006-257) (Reg. U.S. Pat. & T.M. Off.) is published monthly by EPG Media and Specialty Information at 75 Pike Street, Port Jervis, NY 12271. POSTMASTER: Please send change of address to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. For subscription information and requests, call Subscription Services at (847) 763- 9565. Subscription rates: 1 year, $25 US & Poss.; 2 years, $40 US & Poss.; 1 year, $38 Canada/Foreign, 2 years, $76 Canada/Foreign. All subscriptions are payable in advance in US funds. Send payments to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. Single copies or back issues, $8 each US; $12 Canada/ Foreign. Periodicals postage paid at Port Jervis, NY and additional mailing offices. Cana dian GST Reg is tra tion Num ber: R125906743. © COPY RIGHT 2015, OUTDOOR POWER EQUIP MENT. Ma t erial may not be re pro duced or photocopied in any form without the written permission of the publisher. 4 JULY 2015 OUTDOOR POWER EQUIPMENT www.outdoorpowerequipment.com JULY 2015 | Volume 58 | Number 7 12 Business Management Software Systems & Website Services survey Outdoor Power Equipment shares the findings of its recently conducted Q&A survey of several business management system and website services providers regarding the latest computer technology trends in the OPE industry. 20 How to incentivize your employees Jeff Sheets, founder and owner of OPE Consulting Services, offers sound advice on why and how you should establish an employee reward program. 22 Does your e-newsletter deliver? 9 tips to make over your dealership's e-newsletter Colleen Malloy, ARI's director of marketing, helps you with making sure that your e-mail marketing connects with your audience and drives shoppers to your website and your brick-and-mortar store. 6 Upfront 7 Anonymous Distributor 8 Industry News 11 Financial News 32 Marketplace 33 Key Distributors 34 Calendar of Events 34 Advertisers' Index 24 Equipment Focus: Turf Renovators (Aerators, Dethatchers, Seeders & Topdressers) 28 Product News FEATURES DEPARTMENTS PRODUCTS 20 Cover image ©istockphoto.com/PhotoInc 20 12 22

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