Michelin

2012 Data Book

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6 I Introduction The Michelin Promise Plan™ This comprehensive plan creates purchase peace of mind because it: • Meets consumer needs for value and security • Is simple to communicate to shoppers • Is backed 100% by Michelin Only from Michelin Always an innovator, Michelin has added a comprehensive buyer protection plan to its long list of industry firsts. 30-Day Satisfaction Guarantee1 Added peace of mind is available on all MICHELIN® passenger and light truck replacement tires. If not 100% satisfied, the consumer can bring the tires and original sales receipt back to the place of purchase within 30 days for a new set of tires of equal or lesser value. 3-Year Flat Tire Changing Assistance2 In the event of a flat tire, the consumer can simply call 1-888-553-4327 and a qualified service professional will change the tire or provide towing up to 150 miles at no charge. Available 24 hours a day, 365 days a year in the U.S. and Canada. Limited Mileage Warranty3 MICHELIN® passenger and light truck tires (replacement and original equipment) are covered by a limited warranty for treadwear. For the mileage warranty associated with a specific tire line, see the charts on pages 8 – 9 or visit MichelinMan.com/Promise. 1 Guarantee applies to up to 6 tires per customer. Guarantee applies only to tires that were purchased and mounted and does not apply to exchanged tires that were provided under this guarantee. The guarantee does not include the cost of valve stems. Tires that are damaged due to misuse or misapplication, road hazards, mechanical problems related to the vehicle, use in an racing-related activities, or competitive events, or tires that are removed from the original vehicle in which they were installed, are excluded from guarantee. 2 This service does not cover the repair or replacement of your tire. Service applies only to motorized passenger and light truck vehicles and specifically excludes trailers, recreational vehicles, commercial vehicles and any vehicle used for farm, ranch, agriculture, racing, or off-road service. 3 The limited mileage warranty is subject to all conditions and limitations contained in the applicable Michelin Owner's Manual under MICHELIN® Passenger and Light Truck Tire Limited Warranty.

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