Contents: 16 features
16 Maximizing your merchandising OPE industry veteran Curt Larson, founder and president of Curtis Research Associates, LLC, a business development research and distribution consulting firm, covers interior and exterior visual merchandising, as well as reviews companion products, signage and display. In addition, OPE Editor Steve Noe highlights the merchandising excellence of Faxon's Outdoor Power Equipment in Bowling Green, Ky.
22 Choosing the right social media platform: A simple checklist
24 Drive higher parts and service profits, and manage your CEO (Customer Experience Optimization)
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OCTOBER 2012 | Volume 55 | Number 10 Cover image provided by Faxon's Outdoor Power Equipment, Bowling Green, Ky.
departments
6 Upfront 8 Anonymous Distributor 10 Industry News 34 Marketplace 35 Key Distributors 38 Advertisers' Index
products
26 Equipment Focus: Consumer Mowers
32 New Products
Les Robinson, social media specialist for Stihl Inc., provides a five-point checklist to help you decide where to begin your social media efforts.
Campion Jaques, director of content services at ARI, explains how a parts lookup system can enhance your customers' buying and service experience.
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