Outdoor Power Equipment

January 2016

Proudly serving the industry for which it was named for more than 50 years, Outdoor Power Equipment provides dealers who sell and service outdoor power equipment with valuable information to succeed in a competitive market.

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CONTENTS: 4 JANUARY 2016 OUTDOOR POWER EQUIPMENT www.outdoorpowerequipment.com JANUARY 2016 | Volume 59 | Number 1 10 Industry Forecasts In the first of a two-part series, Outdoor Power Equipment shares the thoughts of 10 outdoor power equipment industry leaders about the state of the industry heading into 2016. 20 Creating a service department to be a rose — not a thorn Jeff Sheets, founder and owner of OPE Consulting Services, offers advice on how to convert your service department from being a thorn in your side to the centerpiece of your dealership like a rose in a floral arrangement. 22 Spring Marketing Jumpstart Guide Colleen Malloy, ARI's director of marketing, gets you primed for the spring with two easy-to-execute digital marketing campaigns. 24 How to start successfully transitioning your business Randy Rua, founder of Rua Associates, LLC in Zeeland, Mich., provides advice on how to begin the process of passing along ownership of your dealership. 20 Cover image provided by istockphoto.com/Frank Peters. 10 FEATURES DEPARTMENTS PRODUCTS 26 Equipment Focus: Engines & Fuel Additives 6 Upfront 7 Anonymous Distributor 8 Industry News 31 Marketplace 33 Key Distributors 34 Advertisers' Index 31 Product News OUTDOOR POWER EQUIPMENT (ISSN 0192-7558) (USPS 0006-257) (Reg. U.S. Pat. & T.M. Off.) is published monthly by EPG Media & Specialty Information at 75 Pike Street, Port Jervis, NY 12271. POSTMASTER: Please send change of address to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. For subscription information and requests, call Subscription Services at (847) 763-9565. Subscription rates: 1 year, $25 US & Poss.; 2 years, $40 US & Poss.; 1 year, $38 Canada/Foreign, 2 years, $76 Canada/Foreign. All subscriptions are payable in advance in US funds. Send payments to Outdoor Power Equipment, PO Box 2123, Skokie, IL 60076-7823. Single copies or back issues, $8 each US; $12 Canada/Foreign. Periodicals postage paid at Port Jervis, NY and additional mailing offices. Cana dian GST Reg- is tra tion Num ber: R125906743. © COPY RIGHT 2016, OUTDOOR POWER EQUIP MENT. Ma t- erial may not be re pro duced or photocopied in any form without the written permission of the publisher. 22

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