Specialty Coffee Retailer

Specialty Coffee Retailer April 2013

Specialty Coffee Retailer is a publication for owners, managers and employees of retail outlets that sell specialty coffee. Its scope includes best sales practices, supplies, business trends and anything else to assist the small coffee retailer.

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Roasting your own Capacity, labor intensity and maintenance are some of the issues with in-shop roasting��� but the payoff can be spectacular. BY BRENDA G. RUSSELL Small batch roasters can be labor-intensive and balky, but the payoff is improved product. A small roasting machine can give coffee operators a new revenue stream���and maybe better yet, a new creative outlet. ���Like the barista who pulls the perfect shot, the roaster gets a similar satisfaction from the perfect roast profile,��� says Mike Perry, chief executive of Klatch Roasting, Upland, Calif. ���But roasting is also a business of its own, much like baking fresh pasties. ���Sure, most anyone can drop a scoop and bake into a small oven, or bake off a premade and frozen pastry. But it���s not the same quality as a true baker. Both roasting and baking are a profession at the highest level and require training, dedication and a passion.��� Brian Bergeson developed his passion as a home roaster before starting Bergies Coffee Roast House four years ago with his brother Brian, in a house in the downtown Heritage District of Gilbert, Ariz. ���I was working down at the airport part-time so I could get flight benefits,��� Bergeson says. ���My son was a gymnast in college, so my wife and I could fly around. And one of my supervisors saw me drinking Starbucks and said, ���You need to come up to my office tomorrow and taste some real coffee.������ Bruce Bergeson���s boss turned out to be a hobbyist who made his own Guatemalan roast. He taught the brothers how to spin beans in a hot-air popcorn popper. 14 ���Well, we started playing around,��� Bergeson says. ���Then we moved on to a small single home-roasting machine. Now we have a small-batch roaster. We roast our own because it���s that much better than any other coffee. We do a lot of city roasts, we do some in cinnamon roasts, and we���ll do light���some beans taste the best with that.��� LOGISTICS There are easier ways to keep fresh coffee on hand. Suppliers with better sources and more expertise can ship a new supply in a day or two, without adding a batch of cash-flow and logistical issues. ���I started in shop with a 24-kilo roaster,��� Perry says. ���A bit big, but I got a deal, so I went with it. With a few-pound [capacity] roaster, you will spend more on labor than you save, so it���s really not worth it till you get a 5-kilo or larger. ���Yet I honestly believe a small-shop roaster is a great tool to educate the public, build up retail bean sales and add some ambience. But the owner will face challenges,��� he adds. ���Maybe also the small roaster is a first step to learning the craft of roasting and growing.��� Decorators might add a roaster to their designs simply for extra brushed-metal bling and ambient buzz. ���Some studies suggest that water fountains, falls or fireplaces, or roasters as a focal point, can actually stimulate spending and actually

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